{"id":28356,"date":"2023-09-22T06:20:32","date_gmt":"2023-09-22T06:20:32","guid":{"rendered":"https:\/\/alex-elec.eu\/?page_id=28356"},"modified":"2023-09-22T06:23:46","modified_gmt":"2023-09-22T06:23:46","slug":"politique-de-retour-et-de-remboursement","status":"publish","type":"page","link":"https:\/\/alex-elec.eu\/hu\/politique-de-retour-et-de-remboursement\/","title":{"rendered":"Visszat\u00e9r\u00edt\u00e9si \u00e9s visszat\u00e9r\u00edt\u00e9si politika"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"28356\" class=\"elementor elementor-28356\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd7971d e-con-full e-flex e-con e-parent\" data-id=\"dd7971d\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc4bd05 elementor-widget elementor-widget-text-editor\" data-id=\"cc4bd05\" data-element_type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 09-10-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div data-hook=\"bgLayers\">\n<div>&nbsp;<\/div>\n<\/div>\n<div data-mesh-id=\"comp-lbyv3mu92inlineContent\" data-testid=\"inline-content\">\n<div data-mesh-id=\"comp-lbyv3mu92inlineContent-gridContainer\" data-testid=\"mesh-container-content\">\n<div>\n<div data-testid=\"svgRoot-comp-lbyv3muf\">&nbsp;<\/div>\n<\/div>\n<div data-testid=\"richTextElement\">\n<h2>Visszat\u00e9r\u00edt\u00e9si \u00e9s visszat\u00e9r\u00edt\u00e9si politika<\/h2>\n<\/div>\n<div data-testid=\"richTextElement\">\n<p>Alex-Elec Visszat\u00e9r\u00edt\u00e9si \u00e9s visszat\u00e9r\u00edt\u00e9si politika<\/p>\n<p>A keresked\u0151k csak a hib\u00e1s t\u00e9teleket fogadj\u00e1k el.<\/p>\n<p>Nem fogadunk el visszav\u00e9telt vagy cser\u00e9t, kiv\u00e9ve, ha a megv\u00e1s\u00e1rolt term\u00e9k hib\u00e1s. Ha hib\u00e1s term\u00e9ket kap, k\u00e9rj\u00fck, l\u00e9pjen kapcsolatba vel\u00fcnk az al\u00e1bbi telefonsz\u00e1mon vagy e-mail c\u00edmen, \u00e9s adja meg a term\u00e9k \u00e9s a hiba r\u00e9szleteit. Ezut\u00e1n tan\u00e1csot adunk \u00d6nnek a term\u00e9k visszak\u00fcld\u00e9s\u00e9nek m\u00f3dj\u00e1r\u00f3l.<\/p>\n<p>A term\u00e9k visszak\u00fcld\u00e9s\u00e9vel kapcsolatos sz\u00e1ll\u00edt\u00e1si k\u00f6lts\u00e9gek \u00d6nt terhelik. Nem v\u00e1llalunk felel\u0151ss\u00e9get a sz\u00e1ll\u00edt\u00e1s k\u00f6zbeni elveszt\u00e9s\u00e9rt vagy s\u00e9r\u00fcl\u00e9s\u00e9rt. \u00d6nnek kell el\u0151re kifizetnie a sz\u00e1ll\u00edt\u00e1si \u00e9s biztos\u00edt\u00e1si k\u00f6lts\u00e9get (ha alkalmazhat\u00f3) minden visszak\u00fcld\u00f6tt term\u00e9k eset\u00e9ben. Ha a visszak\u00fcld\u00f6tt term\u00e9k visszat\u00e9r\u00edt\u00e9sre jogosult, ez nem tartalmazza a sz\u00e1ll\u00edt\u00e1si \u00e9s kezel\u00e9si k\u00f6lts\u00e9geket, amelyek a csomagol\u00f3szelv\u00e9nyen vagy a sz\u00e1ml\u00e1n szerepelhetnek.<\/p>\n<p>Amikor megkapjuk a visszak\u00fcld\u00f6tt term\u00e9ket, megvizsg\u00e1ljuk azt, \u00e9s \u00e9sszer\u0171 id\u0151n bel\u00fcl e-mailben \u00e9rtes\u00edtj\u00fck \u00d6nt arr\u00f3l, hogy a hiba miatt jogosult-e visszat\u00e9r\u00edt\u00e9sre vagy cser\u00e9re. Ha jogosult a cser\u00e9re vagy visszat\u00e9r\u00edt\u00e9sre, kicser\u00e9lj\u00fck a term\u00e9ket vagy visszat\u00e9r\u00edtj\u00fck a v\u00e9tel\u00e1rat (az eredeti fizet\u00e9si m\u00f3dt\u00f3l f\u00fcgg\u0151en). A m\u00e1r kifizetett sz\u00e1ll\u00edt\u00e1si \u00e9s kezel\u00e9si k\u00f6lts\u00e9gek nem t\u00e9r\u00edthet\u0151k vissza, \u00e9s a visszat\u00e9r\u00edtett \u00f6sszegek nem tartalmazz\u00e1k a sz\u00e1ll\u00edt\u00e1si k\u00f6lts\u00e9geket. Az e-mail\u00fcnk k\u00e9zhezv\u00e9tel\u00e9t\u0151l sz\u00e1m\u00edtva ak\u00e1r 14 munkanap is eltelhet, mire a visszat\u00e9r\u00edt\u00e9s megjelenik a sz\u00e1ml\u00e1j\u00e1n.<\/p>\n<p>El\u00e9rhet\u0151s\u00e9gek<\/p>\n<p style=\"box-sizing: inherit; margin-bottom: 0.3125rem; margin-left: 4.188rem; padding: 0px; display: flex; color: #000e47; font-family: Roboto-Regular-webfont; font-size: 13px;\"><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: #555555; display: inline-block; flex-shrink: 0; width: 65px;\">C\u00edm:&nbsp;<\/span><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: #000000;\"><strong style=\"box-sizing: inherit; margin: 0px; padding: 0px; font-family: robotobold, sans-serif;\">6 RUE DE L'EGLISE - 88510 ELOYES<\/strong><\/span><\/p>\n<p style=\"box-sizing: inherit; margin-bottom: 0.3125rem; margin-left: 4.188rem; padding: 0px; display: flex; color: #000e47; font-family: Roboto-Regular-webfont; font-size: 13px;\"><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: #555555; display: inline-block; flex-shrink: 0; width: 65px;\">Felt\u00e9tel:&nbsp;<\/span><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: #000000;\">Kevesebb mint 1 \u00e9ve akt\u00edv<\/span><\/p>\n<p style=\"box-sizing: inherit; margin-bottom: 0.3125rem; margin-left: 4.188rem; padding: 0px; display: flex; color: #000e47; font-family: Roboto-Regular-webfont; font-size: 13px;\"><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: #555555; display: inline-block; flex-shrink: 0; width: 65px;\">Mivel :&nbsp;<\/span><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: #000000;\">01-01-2023<\/span><\/p>\n<p style=\"box-sizing: inherit; margin-bottom: 0.3125rem; margin-left: 4.188rem; padding: 0px; display: flex; -webkit-box-align: center; align-items: center; color: #000e47; font-family: Roboto-Regular-webfont; font-size: 13px;\"><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: #555555; display: inline-block; flex-shrink: 0; width: 65px;\">SIRET :&nbsp;<\/span><span style=\"box-sizing: inherit; margin: 0px; padding: 0px;\"><a style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: #005eff; cursor: pointer; -webkit-box-align: center; align-items: center; display: inline-flex; font-family: Roboto-Regular-webfont, sans-serif; font-size: 0.8125rem;\" href=\"https:\/\/www.societe.com\/etablissement\/alex-elec-ch-conteneur-90349359100023.html\"><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; position: relative;\">90349359100023<\/span><\/a><\/span><\/p>\n<p><\/p>\n<p>A v\u00e1s\u00e1rl\u00f3k bontatlan term\u00e9keket k\u00fcldhetnek vissza<\/p>\n<p>1.    A bontatlan term\u00e9kek visszak\u00fcld\u00e9se :<\/p>\n<p>A term\u00e9keket abban az \u00e1llapotban fogadjuk vissza, ahogyan azokat kisz\u00e1ll\u00edtott\u00e1k. A bontatlan term\u00e9keket eredeti \u00e1llapotukban, a v\u00e1s\u00e1rl\u00e1st\u00f3l sz\u00e1m\u00edtott 30 napon bel\u00fcl, blokk vagy v\u00e1s\u00e1rl\u00e1st igazol\u00f3 bizonylat felmutat\u00e1s\u00e1val k\u00fcldheti vissza. Ha a v\u00e1s\u00e1rl\u00e1s \u00f3ta eltelt 30 nap, nem \u00e1ll m\u00f3dunkban visszat\u00e9r\u00edt\u00e9st vagy cser\u00e9t biztos\u00edtani.<\/p>\n<p>Csak a norm\u00e1l \u00e1r\u00fa t\u00e9teleket lehet visszat\u00e9r\u00edteni. Az akci\u00f3s t\u00e9telek nem t\u00e9r\u00edthet\u0151k vissza.<br>A visszak\u00fcld\u00e9s st\u00e1tusz\u00e1nak nyomon k\u00f6vet\u00e9s\u00e9hez k\u00e9rj\u00fck, l\u00e9pjen kapcsolatba vel\u00fcnk az al\u00e1bbi telefonsz\u00e1mon vagy e-mail c\u00edmen.<\/p>\n<p>2.    Cser\u00e9k<\/p>\n<p>Csak a hib\u00e1s vagy s\u00e9r\u00fclt \u00e1rukat cser\u00e9lj\u00fck ki. Ha \u00fagy v\u00e9li, hogy a term\u00e9k hib\u00e1s, k\u00e9rj\u00fck, a v\u00e1s\u00e1rl\u00e1st\u00f3l sz\u00e1m\u00edtott 30 napon bel\u00fcl l\u00e9pjen kapcsolatba vel\u00fcnk az al\u00e1bbi telefonsz\u00e1mon vagy e-mail c\u00edmen, \u00e9s adja meg a term\u00e9k \u00e9s a hiba r\u00e9szleteit. Ezut\u00e1n tan\u00e1csot adunk \u00d6nnek a term\u00e9k visszak\u00fcld\u00e9s\u00e9nek m\u00f3dj\u00e1r\u00f3l.<\/p>\n<p>3.    Kiv\u00e9telek<\/p>\n<p>4.    Sz\u00e1ll\u00edt\u00e1s<\/p>\n<p>A term\u00e9k visszak\u00fcld\u00e9s\u00e9vel kapcsolatos sz\u00e1ll\u00edt\u00e1si k\u00f6lts\u00e9gek \u00d6nt terhelik. Nem v\u00e1llalunk felel\u0151ss\u00e9get a sz\u00e1ll\u00edt\u00e1s k\u00f6zbeni elveszt\u00e9s\u00e9rt vagy s\u00e9r\u00fcl\u00e9s\u00e9rt. \u00d6nnek kell el\u0151re kifizetnie a sz\u00e1ll\u00edt\u00e1si \u00e9s biztos\u00edt\u00e1si k\u00f6lts\u00e9get (ha alkalmazhat\u00f3) minden visszak\u00fcld\u00f6tt term\u00e9k eset\u00e9ben. Ha a visszak\u00fcld\u00f6tt term\u00e9k visszat\u00e9r\u00edt\u00e9sre jogosult, ez nem tartalmazza a sz\u00e1ll\u00edt\u00e1si \u00e9s kezel\u00e9si k\u00f6lts\u00e9geket, amelyek a csomagol\u00f3szelv\u00e9nyen vagy a sz\u00e1ml\u00e1n szerepelhetnek.<\/p>\n<p>Ha vissza szeretn\u00e9 k\u00fcldeni vagy kicser\u00e9lni a megv\u00e1s\u00e1rolt term\u00e9ket, k\u00e9rj\u00fck, k\u00fcldje el postai \u00faton, a blokk m\u00e1solat\u00e1val \u00e9s a v\u00e1s\u00e1rl\u00e1ssal kapcsolatos egy\u00e9b inform\u00e1ci\u00f3kkal egy\u00fctt az al\u00e1bbi c\u00edmre:<\/p>\n<p style=\"box-sizing: inherit; margin-bottom: 0.3125rem; margin-left: 4.188rem; padding: 0px; display: flex; color: #000e47; font-family: Roboto-Regular-webfont; font-size: 13px;\"><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: #555555; display: inline-block; flex-shrink: 0; width: 65px;\">C\u00edm:&nbsp;<\/span><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: #000000;\"><strong style=\"box-sizing: inherit; margin: 0px; padding: 0px; font-family: robotobold, sans-serif;\">6 RUE DE L'EGLISE - 88510 ELOYES<\/strong><\/span><\/p>\n<p style=\"box-sizing: inherit; margin-bottom: 0.3125rem; margin-left: 4.188rem; padding: 0px; display: flex; color: #000e47; font-family: Roboto-Regular-webfont; font-size: 13px;\"><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: #555555; display: inline-block; flex-shrink: 0; width: 65px;\">Felt\u00e9tel:&nbsp;<\/span><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: #000000;\">Kevesebb mint 1 \u00e9ve akt\u00edv<\/span><\/p>\n<p style=\"box-sizing: inherit; margin-bottom: 0.3125rem; margin-left: 4.188rem; padding: 0px; display: flex; color: #000e47; font-family: Roboto-Regular-webfont; font-size: 13px;\"><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: #555555; display: inline-block; flex-shrink: 0; width: 65px;\">Mivel :&nbsp;<\/span><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: #000000;\">01-01-2023<\/span><\/p>\n<p style=\"box-sizing: inherit; margin-bottom: 0.3125rem; margin-left: 4.188rem; padding: 0px; display: flex; -webkit-box-align: center; align-items: center; color: #000e47; font-family: Roboto-Regular-webfont; font-size: 13px;\"><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: #555555; display: inline-block; flex-shrink: 0; width: 65px;\">SIRET&nbsp;<a style=\"font-size: 0.8125rem; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align); background-color: #ffffff; box-sizing: inherit; margin: 0px; padding: 0px; color: #005eff; cursor: pointer; -webkit-box-align: center; align-items: center; display: inline-flex; font-family: Roboto-Regular-webfont, sans-serif;\" href=\"https:\/\/www.societe.com\/etablissement\/alex-elec-ch-conteneur-90349359100023.html\"><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; position: relative;\">90349359100023<\/span><\/a><\/span><\/p>\n<p><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); text-align: var(--text-align);\">5.    Folyamat<\/span><\/p>\n<p>Amikor megkapjuk a term\u00e9ket, megvizsg\u00e1ljuk azt, \u00e9s \u00e9sszer\u0171 id\u0151n bel\u00fcl e-mailben \u00e9rtes\u00edtj\u00fck \u00d6nt arr\u00f3l, hogy jogosult-e visszat\u00e9r\u00edt\u00e9sre vagy cser\u00e9re.<\/p>\n<p>Ha jogosult a visszat\u00e9r\u00edt\u00e9sre, akkor visszat\u00e9r\u00edtj\u00fck a v\u00e9tel\u00e1rat, \u00e9s j\u00f3v\u00e1\u00edrjuk az eredeti fizet\u00e9si m\u00f3dra. A m\u00e1r kifizetett sz\u00e1ll\u00edt\u00e1si \u00e9s kezel\u00e9si k\u00f6lts\u00e9gek nem t\u00e9r\u00edthet\u0151k vissza, \u00e9s a visszat\u00e9r\u00edtett \u00f6sszegek nem tartalmazz\u00e1k a sz\u00e1ll\u00edt\u00e1si k\u00f6lts\u00e9geket. Az e-mail\u00fcnk k\u00e9zhezv\u00e9tel\u00e9t\u0151l sz\u00e1m\u00edtva ak\u00e1r 14 munkanap is eltelhet, mire a visszat\u00e9r\u00edt\u00e9s megjelenik a sz\u00e1ml\u00e1j\u00e1n.<\/p>\n<p>Ha jogosult a cser\u00e9re, akkor \u00faj term\u00e9ket k\u00fcld\u00fcnk \u00d6nnek az eredeti sz\u00e1ll\u00edt\u00e1si c\u00edmre.<\/p>\n<p><\/p>\n<p>6.    El\u00e9rhet\u0151s\u00e9gek :<\/p>\n<p class=\"etabDetails\" style=\"box-sizing: inherit; margin-bottom: 0.3125rem; margin-left: 4.188rem; padding: 0px; display: flex; color: rgb(0, 14, 71); font-family: Roboto-Regular-webfont; font-size: 13px;\"><span class=\"libelle\" style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(85, 85, 85); display: inline-block; flex-shrink: 0; width: 65px;\">C\u00edm:&nbsp;<\/span><span class=\"soBaseColor\" style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0);\"><strong class=\"ft-bold\" style=\"box-sizing: inherit; margin: 0px; padding: 0px; font-family: robotobold, sans-serif;\">6 RUE DE L'EGLISE - 88510 ELOYES<\/strong><\/span><\/p><p class=\"etabDetails\" style=\"box-sizing: inherit; margin-bottom: 0.3125rem; margin-left: 4.188rem; padding: 0px; display: flex; color: rgb(0, 14, 71); font-family: Roboto-Regular-webfont; font-size: 13px;\"><span class=\"libelle\" style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(85, 85, 85); display: inline-block; flex-shrink: 0; width: 65px;\">Felt\u00e9tel:&nbsp;<\/span><span class=\"soBaseColor\" style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0);\">Kevesebb mint 1 \u00e9ve akt\u00edv<\/span><\/p><p class=\"etabDetails\" style=\"box-sizing: inherit; margin-bottom: 0.3125rem; margin-left: 4.188rem; padding: 0px; display: flex; color: rgb(0, 14, 71); font-family: Roboto-Regular-webfont; font-size: 13px;\"><span class=\"libelle\" style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(85, 85, 85); display: inline-block; flex-shrink: 0; width: 65px;\">Mivel :&nbsp;<\/span><span class=\"soBaseColor\" style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 0, 0);\">01-01-2023<\/span><\/p><p class=\"etabDetails flex v-center\" style=\"box-sizing: inherit; margin-bottom: 0.3125rem; margin-left: 4.188rem; padding: 0px; display: flex; -webkit-box-align: center; align-items: center; color: rgb(0, 14, 71); font-family: Roboto-Regular-webfont; font-size: 13px;\"><span class=\"libelle\" style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(85, 85, 85); display: inline-block; flex-shrink: 0; width: 65px;\">SIRET :&nbsp;<\/span><span style=\"box-sizing: inherit; margin: 0px; padding: 0px;\"><a href=\"https:\/\/www.societe.com\/etablissement\/alex-elec-ch-conteneur-90349359100023.html\" class=\"Lien\" style=\"box-sizing: inherit; margin: 0px; padding: 0px; color: rgb(0, 94, 255); cursor: pointer; -webkit-box-align: center; align-items: center; display: inline-flex; font-family: Roboto-Regular-webfont, sans-serif; font-size: 0.8125rem;\"><span style=\"box-sizing: inherit; margin: 0px; padding: 0px; position: relative;\">90349359100023<\/span><\/a><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; Politique de retour et de Remboursement Politique de Retour et de remboursement de Alex-Elec Les retours accept\u00e9s par le marchand visent uniquement les articles d\u00e9fectueux Nous n\u2019acceptons pas les retours ou les \u00e9changes \u00e0 moins que l\u2019article que vous avez achet\u00e9 soit d\u00e9fectueux. Si vous recevez un article d\u00e9fectueux, veuillez communiquer avec nous [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/alex-elec.eu\/hu\/wp-json\/wp\/v2\/pages\/28356"}],"collection":[{"href":"https:\/\/alex-elec.eu\/hu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/alex-elec.eu\/hu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/alex-elec.eu\/hu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/alex-elec.eu\/hu\/wp-json\/wp\/v2\/comments?post=28356"}],"version-history":[{"count":4,"href":"https:\/\/alex-elec.eu\/hu\/wp-json\/wp\/v2\/pages\/28356\/revisions"}],"predecessor-version":[{"id":28361,"href":"https:\/\/alex-elec.eu\/hu\/wp-json\/wp\/v2\/pages\/28356\/revisions\/28361"}],"wp:attachment":[{"href":"https:\/\/alex-elec.eu\/hu\/wp-json\/wp\/v2\/media?parent=28356"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}